Company Info




Return to Help Index
Pricing and Billing
Do I have to pay sales tax?
  Yes - you have to pay any applicable Canadian taxes appropriate for your Province.

The check out process will calculate this prior to completing your order.
I have a question on my charges.
  Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.
I need a copy of my receipt/invoice.
  Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.
When will my credit appear on my account?
  Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
  Your credit card will be charged as soon as you place your order and prior to shipment of your item(s).

If there are any errors when placing your order please contact us immediately to avoid Return Policy charges.  We'll be delighted to correct the order..